These terms are an agreement between you and AVA Classroom PH, run by VA Chris and VA Mitch in General Santos City, Philippines. By creating an account, paying for a course, coaching or class, or using this website, you agree to these terms and to our Privacy Policy.
If you are under 18, you may enroll only with the permission of your parent or guardian.
2. Your account
Give your real name and an email you can access. We send your access and receipts there.
One account is for one person. Don't share your login or password. We may suspend accounts that are shared or resold, without a refund.
Keep your password safe. If you think someone else has used your account, change your password and tell us.
3. Prices & payment
All prices are in Philippine pesos (₱) and are shown on the website at the time you pay.
Pay through GCash, UnionBank or GoTyme using the QR code or account number shown at checkout. Send the exact amount, then submit your reference number and receipt screenshot.
We check every payment by hand. We usually confirm within a few hours during our business hours, and at the latest within 1 business day. You'll get an email when your access is confirmed.
If we can't find your payment, or the amount is wrong, we'll email you. If you paid less, send the balance. If you paid more, we'll refund the extra.
Fake or edited receipts and reused reference numbers are rejected. We may permanently block accounts that submit them.
Fees charged by your own e-wallet or bank are not refundable.
4. Online courses
Once your payment is confirmed, you can watch the course in your student dashboard.
"Lifetime access" means access for as long as we offer the course on this website, including updates we add. If we ever stop offering a course, we'll give at least 30 days' notice.
The course is for your personal learning only (see section 8).
5. One-on-one coaching
8 hours of private live training with VA Chris over Zoom or Google Meet.
After your payment is confirmed, we'll agree on a schedule with you. Please use your session within 60 days of payment.
Rescheduling: you may reschedule up to 2 times if you tell us at least 24 hours before the session.
Late or no-show: if you're more than 15 minutes late without telling us, the session may be shortened. If you don't show up at all, the session counts as used.
If we need to cancel, you choose: a new schedule, or a full refund.
6. Group training
Each batch has a limited number of seats (up to 100). Your seat is reserved when you submit your payment, and confirmed once we verify it.
The schedule is shown on the website. We'll email the meeting link before the class.
A recording is shared with participants after the class, for personal use only.
You may move to the next batch once if you tell us at least 3 days before your batch starts, as long as seats are available.
If we cancel or move the batch, you choose: a seat in the new schedule, or a full refund.
7. Refunds
Online courses
Because you get instant access to digital content, course purchases are non-refundable once your access is given and working. You get a full refund if:
you were charged twice, or paid for a course you already own;
we can't give you access within 3 business days after your valid payment; or
a technical problem on our side stops you from watching, and we can't fix it within 7 days of your report.
One-on-one coaching
Cancel at least 48 hours before your session: full refund.
Cancel less than 48 hours before, or no-show: no refund. You may still reschedule as described in section 5, if done at least 24 hours before.
Not scheduled within 60 days because of a delay on our side: full refund on request.
Group training
Cancel at least 3 days before the batch starts: full refund, or move to the next batch.
Cancel less than 3 days before, or after the batch has started: no refund.
Approved refunds are sent within 7 business days to the same e-wallet or bank account you paid from, unless we agree on another account. Once a course refund is approved, your access to that course ends.
Nothing in this policy takes away your rights under the Consumer Act of the Philippines (Republic Act No. 7394).
8. Our content
All videos, lessons, files and materials on this website belong to AVA Classroom PH and are protected by the Intellectual Property Code of the Philippines. You may not:
download, screen-record, copy or re-upload our paid videos;
share, sell or give away our lessons, files or your login; or
use our materials to teach your own paid course.
If you break these rules, we may end your access without a refund and take further action. Our free training videos and materials may be shared using a link to our website or social media pages.
9. No guaranteed results
We teach the skills and share what worked for us, but we can't guarantee that you will get a job, a client, or a certain income. Your results depend on your effort, practice, skills, and the job market. Any stories or results shared on this website are real experiences of individual students and are not a promise of the same results.
10. Hire a VA (for Amazon sellers)
When you send a hiring request, we try to introduce you to a suitable VA from our community. Any work arrangement, rate, and payment is a separate agreement between you and the VA. We don't guarantee that a match will be available, and we aren't responsible for the VA's work unless we agree otherwise in writing.
11. Conduct & student stories
Be respectful in our classes and messages. We may remove anyone who harasses others, spams, or disrupts a class, without a refund.
When you send us your story, photo or video, you allow us to show it on our website and social media pages. You can ask us to remove it anytime.
12. Liability
We work hard to keep the website and our lessons accurate and available, but we can't promise they'll always be error-free or online without interruption. As far as the law allows, our total responsibility for any claim about a purchase is limited to the amount you paid for it.
13. Law, changes & contact
These terms follow the laws of the Republic of the Philippines. If we have a disagreement, let's first try to settle it by talking. If that doesn't work, the proper courts of General Santos City will handle it.
We may update these terms. The version shown when you paid applies to that purchase. For important changes, we'll email our students.